Category: Customer Service

‘We Use ServiceM8’: two easy ways to show you care about great service

People judge books by their covers, particularly in a business context, so don’t underestimate the power of professional conduct and presentation – it’s part of your brand, and it might sometimes be the only thing separating you from your competitors. Use our ‘We Use ServiceM8’ webpage and stickers to build on your business image and emphasize to your customers that you care about great service.

Business Spotlight- Jim’s Pest Control

This week, on behalf of the entire team at ServiceM8, we would like to take the opportunity to showcase Jim’s Pest Control. Jim’s Pest Control is a franchised company in Adelaide, South Australia providing customers with quick and effective pest maintenance. Rob Hore, franchisee, lists his top 3 reasons to

What we’ve learnt about winning jobs

The following are simple tips that, when applied, should increase your quote winning ratio. Make it look professional Your quote is the first example of your quality of work. If you have a professional looking quote, you will win more work even if you’re more expensive. Quote fast Your chances of winning work are exponentially

Raving Fans!

“Your customers are only satisfied because their expectations are so low and because no one else is doing better. Just having satisfied customers isn’t good enough anymore. If you really want a booming business, you have to create Raving Fans.”