How to turn off Automations per client
What do to when you don’t want a specific client to receive emails & texts from one of your Automations.
Addons
How to make Bundles
How to save materials, services and/or labour together as a single, preset “bundle”. Speed up quoting/invoicing, systemise your pricing, and make quotes & invoices easier for clients to understand.
How to build your first digital Form
A step-by-step guide to making a basic Job Completion Report with the Forms Add-on.
Send booking confirmations, automatically
You can set a confirmation email or SMS to auto-send to clients when you schedule their job, in the app or online.
ServiceM8 Phone
A smart, cloud-based phone system extending the power of ServiceM8 to client & staff calls.
Can I call you back?…
Guilty of forgetting to call clients back? The SMS Extension feature is a great backup when you can’t create a job on the spot.
How to set up Automations
A close look at the 5 types of automations you can set to save time on admin tasks, improve customer service & generate more work, automatically.
Two Way SMS with clients
Activate a messaging portal with your business branding, where clients can respond to texts you’ve sent from ServiceM8. All message history is saved to the Job Diary.
Knowledge Add-on: share business know-how, procedures and info
The Knowledge Add-on lets you record videos and create articles in ServiceM8, which can be searched and viewed by team members in the field. Great for accessing know-how, procedures or info when you need it!
Asset Management add-on: a better way to track and manage assets
Catalogue the details and location of equipment, appliances, installations or machinery, whether they be a client’s, or your own, then record and track their service history. Check out the blog to see how.