Blog

‘We Use ServiceM8’: two easy ways to show you care about great service

People judge books by their covers, particularly in a business context, so don’t underestimate the power of professional conduct and presentation – it’s part of your brand, and it might sometimes be the only thing separating you from your competitors. Use our ‘We Use ServiceM8’ webpage and stickers to build on your business image and emphasize to your customers that you care about great service.

Boost cashflow with Mobile Payments

Cashflow is the lifeblood of every small business. Small business operators need to be paid as close to the completion of a job as possible.

Chasing unpaid invoices can end up costing more than a job is worth in labour. For many businesses, chasing payments is put off until cash is needed to pay bills or staff wages, as they are too snowed under with current work. Generally, the owner cries “How can we not have enough money? We’re so busy!”

7 reasons to collect customer feedback

Providing a consistent quality service to your customers is essential if you want your business to grow and succeed. As your business grows it is impossible for you to personally check the quality of all work.

While collecting feedback cannot prevent one of your customers from having a bad experience from an unhappy staff member, unsatisfactory work, miscommunication, etc. It can highlight an issue before it has a chance to do long term damage your business.

Security update

Security is a top priority here at ServiceM8. The recently publicised SSL encryption vulnerability known as Heartbleed has impacted up to two thirds of the internet. It is not a matter we have taken lightly, and we’re writing to let you know that our team has completed our security audit.

Load More