Category: Small Business

Let people know what you’re all about

How do you present your business to the world? Alex Lau, Managing Director of SeeSharp Productions, discusses how the digital age has revolutionised marketing and communications, empowering even one-person operations to present themselves more professionally, more consistently and generally more impressively.

Reduce stress and increase satisfaction the digital way

Who doesn’t want to work more efficiently, reduce effort, increase revenue and profitability, and even eliminate potentially costly double-ups, errors and miscommunications? This guest post by Alex Lau, Managing Director of SeeSharp Productions, looks at some of the day-to-day tasks of running a small business that can be streamlined by implementing a digital solution of some sort.

ServiceM8 4.0 & ServiceM8 Network

If you missed the event you can watch a recording of it here. We talked about the release of ServiceM8 4.0, a beautiful new design and simpler than ever. And we launched a new platform for business to business communication, which we believe will change the way that businesses communicate and work together forever.

7 reasons to collect customer feedback

Providing a consistent quality service to your customers is essential if you want your business to grow and succeed. As your business grows it is impossible for you to personally check the quality of all work. While collecting feedback cannot prevent one of your customers from having a bad experience from an unhappy staff member, unsatisfactory work, miscommunication, etc. It can highlight an issue before it has a chance to do long term damage your business.

ServiceM8 wins at Australian Mobile Awards 2013

ServiceM8 has been judged the best field service app in Australia by winning the ‘In Field Services’ category at the 2013 Australian Mobile Awards (the “Mobies”) last week. App developers, marketing gurus and IT wizards from all over Australia converged at the awards night in Sydney to celebrate creativity, courage and innovation in mobile platform