Author: Support Team

Introducing Job Templates

Save time for jobs that you do frequently by setting up job templates. Preset everything about your job from description, diary notes and attachments, items/services and pricing. Great for making sure your job checklists / job forms are done correctly every job. Job templates can be activated from the ServiceM8 addons section.

What we’ve learnt about winning jobs

The following are simple tips that, when applied, should increase your quote winning ratio. Make it look professional Your quote is the first example of your quality of work. If you have a professional looking quote, you will win more work even if you’re more expensive. Quote fast Your chances of winning work are exponentially

Introducing Photo Tagging

Once you’ve updated to the latest ServiceM8 app, you can now tag photos. Tags are short text phrases that can be anything from ‘Before job’ or ‘After job’, to a site reference, where the photo was taken. As always, tags will be stored with photos in the job diary for future reference.

SMS Invoicing

How often have you had a mobile number but no email address for a client? Or how often have you taken down an email incorrectly and spent time calling the client to get their email so you can invoice them. With SMS invoicing that’s a thing of the past, now you can easily send invoices

New Report: Activity Timesheet

This new timesheet report gives you clear insight into a staff members activity between a given period, including a breakdown of the jobs a staff member was checked into or scheduled for, lunchbreaks and clock on/off times. Find it under the reports menu in your account.

Introducing Xero

Xero is easy to use online accounting software that’s designed specifically for small businesses. • It’s all online, so you can work when and where you want to. Just login with your PC, Mac or mobile. • Your bank statements are automatically imported and categorized, letting you see your cashflow in real-time. • Invite your

Introducing The ServiceM8 Inbox

This month we’re excited to introduce the ServiceM8 Inbox. Inbox is a faster way to convert emails directly into new jobs. Now you can forward job related emails directly into ServiceM8 including all attachments, If the email is from an existing client it will even automatically assign the job to them. Find the inbox on

Simple Forms

This month we’re excited to announce our latest ServiceM8 add-on – Forms. Create and complete quick question and answer forms as part of any job. Great for anything from customer approval forms to warranty receipts, vehicle maintenance checklists and even JSA’s. As always, forms will be stored in the job diary for your records. To activate forms,

Introducing ServiceM8 Partners

This month we’re excited to announce the ServiceM8 Partner Program. Don’t have the time to learn ServiceM8 at your own pace? Hit the ground running by getting setup and training assistance from one of our partners. Visit the partner directory for more information.

A new way to schedule jobs

Introducing job allocations – a new way to schedule jobs without a specific booking date/time. Simply drop jobs onto staff as urgent / morning / afternoon or even anytime. Great for after-hours work, or where access to a job site is available during business hours and doesn’t need an exact booking time. Find out more

See your Staff Schedule in more places

This month we’re excited to announce the External Calendars add-on. With external calendars you can see (but not change) your ServiceM8 schedule in other calendar software such as MS Outlook, Google Calendar, Apple iCal; – and even your iPhone/iPad. To activate external calendars, visit the new addon directory inside your account.

ServiceM8 launches iPad app for Small Business

ServiceM8™ today announced it has released a new app for small and micro businesses to the App Store™. ServiceM8 is a feature-rich package of innovative technology and business framework, specifically designed to provide micro and small businesses with corporate style tools that simplify the connection between staff, customers and the processes of winning and completing