This month we’re excited to announce the ServiceM8 Partner Program. Don’t have the time to learn ServiceM8 at your own pace? Hit the ground running by getting setup and training assistance from one of our partners. Visit the partner directory for more information.
Introducing job allocations – a new way to schedule jobs without a specific booking date/time. Simply drop jobs onto staff as urgent / morning / afternoon or even anytime. Great for after-hours work, or where access to a job site is available during business hours and doesn’t need an exact booking time. Find out more
This month we’re excited to announce the External Calendars add-on. With external calendars you can see (but not change) your ServiceM8 schedule in other calendar software such as MS Outlook, Google Calendar, Apple iCal; – and even your iPhone/iPad. To activate external calendars, visit the new addon directory inside your account.
ServiceM8™ today announced it has released a new app for small and micro businesses to the App Store™. ServiceM8 is a feature-rich package of innovative technology and business framework, specifically designed to provide micro and small businesses with corporate style tools that simplify the connection between staff, customers and the processes of winning and completing
We’ve introduced five new ServiceM8 ‘characters’ this month. Change each staff members’ icon to a unique character to personalise your dispatch board, and locate staff on the map easier. To change a staff members character: 1. Login to ServiceM8 and go to Settings 2. Go to Staff 3. Edit the staff member 4. Under options,
This month we’re excited to induce SMS Templates. As with emails, you can now setup SMS templates for texts you are constantly sending to clients or staff. Payment and quotes reminders, scheduling delays and anything else can now be a click away on your Dispatch Board.
We’re exited to announce that ServiceM8 now connects with MailChimp. MailChimp helps you design email newsletters, share them on social networks, and track your results. It’s like your own personal publishing platform. Once you’ve connected ServiceM8 to MailChimp, your ServiceM8 customers sync to your MailChimp account automatically. For more information on MailChimp, head over to
This report uses active jobs as a baseline to compare against new jobs and the weekly rate of completed/unsuccessful jobs over the last three months. Use this report as a trend-line of if you are getting in-front or falling behind with your current job workload. Try it from the Reports menu of your ServiceM8 account
We’ve introduced a brand new invoicing page this month. In addition to looking the part, this update will provide you with a quick overview of your finances – how much quoted work you have have in the pipeline, which customers owe you the most money, and most importantly – who do you need to invoice. The
We’ve introduced the option to view your job pricing as either Inc Tax or Ex Tax, simply go to the Quotes and Invoicing tab and select your preference from the tax drop down. This provides you with flexibilty to work with your preferred pricing method and will prevent staff accidentally quoting inc pricing when they
Wouldn’t it be great if you could hit a button and have all of your invoicing done? Each client would have an email address and would be happy to receive their invoice via email – it would save you hours of printing, folding and posting of invoices – all so you can get paid for
ServiceM8 has been named one of Australia’s 100 most innovative products or services, in one of the largest and most audacious innovation awards of its kind in Australia – the Anthill Magazine ‘SMART 100’ Index. About ServiceM8 ServiceM8 (Service Mate) is a hosted application that allows you to manage all facets of a field service