Announcing Doxie – The ServiceM8 Scanner.

The Doxie scanner provides an immediate benefit to any customer using ServiceM8  to manage their day-to-day business operations. In less than 30 seconds you can capture any document and store it directly into ServiceM8. No file saving, no drives, no backups. We call it scan-and-forget technology.

Servicem8 document scanner

Scanning is made easy for the user, first they insert the document into the scanner, as the paper is feeding in they will be prompted by a screen to allocate the document to either a client; (Account sign-offs, OH&S procedures, SLA agreements) or to a specific job (quote diagrams, product warranties, compliance records, receipts or  faxed work orders ).  The scanner ensures that documents are never ‘lost’ – in fact, we see one of the potential uses of the scanner system as a disaster recovery tool for small business. With so many businesses suffering catastrophic damage from recent floods, fires and earthquakes, recovery of important documents in an instant search is crucial in getting businesses back on track. By saving the records to the job or client you will be able to retrieve them in a specifically targeted way.

ServiceM8 simple scanning

ServiceM8 stores all these important records on Amazon Cloud giving business the comfort in knowing their documents are safe.  Any scanned documents are immediately available through the customer record or job diary – at different offices, or on the go through the iPhone app. This means documents can be shared with field staff or with colleagues interstate or overseas very quickly where it may be urgently required.

ServiceM8 CEO Kim Ford said “Our goal at ServiceM8 is to reduce the time and effort small business spends managing  their business.  So, we saw a scanner as a logical and helpful extension to our service offering.   We selected the Doxie scanner for its ease of operation.   The scanner is super compact, lightweight and requires only a USB connection to your computer or laptop to operate, making it an ideal portable tool as well.

When the Doxie scanner is combined with ServiceM8 it offers real value to business for a small investment of time.   People want a solution to [their] issues, and by packaging smart technology with ServiceM8’s clever platform we’re providing a win-win for our clients. We see the scanner as a first for us as we continue to provide small business with an integrated solution of easy to use services and products, delivered via the web and Iphone, at a very affordable per job price.”

The scanner is currently available through the ServiceM8 website for $199.00. For more information on the document scanner click here.

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2 Comments

  • stacey November 27, 2014, 9:35 am Reply

    Hello
    Once documents are scanned into Servicem8 are they able to be written on like the invoice with the signature.
    Kind Regards
    Stacey

    • Support Team November 27, 2014, 9:39 am

      Hi Stacey,

      No they can’t unfortunately, they are scanned as images and so great for archival purposes only. You could always sign the document prior to scanning (or sign and re-scan depending on how the document is being used) and both copies could be stored within the job.

      Regards,

      Ben
      ServiceM8 Support

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