Security is a top priority here at ServiceM8. The recently publicised SSL encryption vulnerability known as Heartbleed has impacted up to two thirds of the internet. It is not a matter we have taken lightly, and we’re writing to let you know that our team has completed our security audit.
First and foremost, we have no evidence that the Heartbleed vulnerability was used to obtain any ServiceM8 data or to access ServiceM8 services.
We have taken further steps to ensure your data is safe from Heartbleed:
- We deployed the updated OpenSSL libraries.
- We have renewed all of our SSL certificates.
What you can do
Even though your ServiceM8 account is not affected, it is good practice to regularly change your passwords that you use online, and to use a different password for each site. So if you haven’t changed your password in a while, now might be a good time. To protect you from other sites that you use being compromised, consider changing all your important passwords while it’s at the front of your mind.
If you have any questions, please do not hesitate to contact us via our support team (support@servicem8.com).
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